We want you to love your Alima Pure products. If you are not completely satisfied with a purchase*, please fill out this RETURNS FORM within 30 days of purchase to initiate a return.

Please allow two weeks from the date you ship your return for us to fully process your refund. Please note that shipping fees are nonrefundable and return shipping fees are not covered by Alima Pure. UPDATED: Out of respect for social distancing, we are operating with a reduced staff in-house. Please bear with us as it may take some additional time to process your return. Thank you for your patience and understanding.

*We regret that we are not able to accept returns on the following items at this time: those marked final sale, incomplete sets, sample sized products, and the Find Your Match sets.


Visit our Help page.