Orders are processed and shipped via USPS and ship Monday through Friday, with the exception of national holidays. Our orders are packed with 100% recyclable geami paper in recyclable boxes. *Free shipping is applied after discounts and before taxes.

After placing your Alima Pure order you will be sent a receipt and order summary via email. Please allow 1-2 business days for order processing. UPDATED: Out of respect for social distancing, we are operating with a reduced staff in-house. Please bear with us as it may take us a few additional days to process and ship your order. Thank you for your support.

RATES

US AND PUERTO RICO

Standard: 7 - 10 business days, $5.00
Free Standard shipping on all U.S. orders $50+ (4-5 business days)
Expedited: 4 - 6 business days, $9.00
Premier: 2 - 3 business days, $35.00

*Please note that our orders to the U.S. and Puerto Rico ship USPS and may experience some delays. If you have any questions we're here to help. Please email us at customercare@alimapure.com

CANADA

Standard shipping: 15 - 25 business days, $15
Free Standard shipping on orders $100+ (15 - 25 business days)
Expedited: 4 - 7 business days, $25

PLEASE NOTE: Standard orders ship USPS. Expedited orders ship FedEx. Shipping charges do not include customs fees. You are responsible for any customs fees, duties or taxes. Transit time does not include delays due to customs processing.

INTERNATIONAL

International Shipping: 4 - 7 business days, $25

PLEASE NOTE:
International orders will ship FedEx. Shipping charges do not include customs fees. You are responsible for any customs fees, duties or taxes. Transit time does not include delays due to customs processing.

WE SHIP TO:
Argentina, Australia, Austria, Barbados, Belgium, Brazil, Bulgaria, Canada, Chile, Costa Rica, Croatia, Czech Republic, Denmark, Dominica, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Indonesia, Israel, Japan, Latvia, Lithuania, Malaysia, Netherlands, New Zealand, Norway, Panama, Peru, Poland, Portugal, South Korea, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, United Kingdom, and more.

*If FedEx does not service your country, we are currently unable to ship to you through our website.

RETURNS

We want you to love your Alima Pure products. If you are not completely satisfied with a purchase*, please fill out this returns form within 30 days of purchase to initiate a return.

Please allow two weeks from the date you ship your return for us to fully process your refund. Please note that shipping fees are nonrefundable and return shipping fees will be deducted from your total return.

*We regret that we are not able to process exchanges and we are not able to accept returns on the following items at this time: those marked final sale, incomplete sets, sample sized products, and Find Your Match sets.

 

QUESTIONS?

Visit our Help page.