Shipping & Returns
Orders are processed and shipped Monday through Thursday, with the exception of national holidays.
After placing your Alima Pure order you will be sent a receipt and order summary via email. Please allow 1-2 business days for order processing. Once shipped, you will receive a second email with a tracking number, if available. All orders are shipped USPS.
US AND PUERTO RICO
Free shipping on orders $30+: 2-4 business days.
Orders under $30: 2-4 business days, $6
First Class: 10-25 business days, $15
Priority: 5-10 business days, $30
First Class: 10-25 business days, $20
Priority: 5-10 business days, $35
WE SHIP TO:
Argentina, Australia, Austria, Barbados, Belgium, Brazil, Bulgaria, Canada, Chile, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Ecuador, Egypt, El Salvador, Estonia, Finland, France, Germany, Gibralter, Greece, Greenland, Haiti, Hong Kong, Hungary, Iceland, India, Indonesia,Ireland, Israel, Italy, Japan, Kuwait, Kazakhstan, Latvia, Lithuania, Luxembourg, Malaysia, Maldives, Malta, Monaco, Morocco, Netherlands, New Zealand, Norway, Pakistan, Panama, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tabago, Ukraine, United Arab Emirates, United Kingdom, Uruguay, and Venezuela.
International orders may incur Customs fees. These fees are separate from shipping charges paid to Alima Pure. You are responsible for any Customs fees owed in order to import your order into your country.
We want you to love all your Alima Pure products. If you are not completely satisfied with a purchase*, please return it to us within 30 days for a refund to your original method of payment. To return an item, visit the Returns page in your Account.
Please allow two weeks from the date you ship your return for us to fully process your refund. Shipping fees are not refundable.
*We regret that we are not able to accept returns on the following items at this time: those marked final sale, sample sized products, and the Find Your Match sets.
We are happy to honor price adjustments if a price changes within 7 days following your purchase, excluding items marked final sale.
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