Shipping & Returns
Orders are processed and shipped Monday through Friday, with the exception of national holidays. Our orders are packed with 100% recyclable geami paper in recyclable boxes.
After placing your Alima Pure order you will be sent a receipt and order summary via email. Please allow 1-2 business days for order processing.
US AND PUERTO RICO
Free shipping on all orders: 2-4 business days.
First Class: 10-25 business days, $15
Priority: 5-10 business days, $30
First Class: 10-25 business days, $20
Priority: 5-10 business days, $35
WE SHIP TO:
Aland Islands, Albania, Andorra, Argentina, Armenia, Australia, Austria, Barbados, Belarus, Belgium, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Ecuador, El Salvador, Estonia, Faroe Island, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Haiti, Hong Kong, Hungary, Iceland, India, Indonesia, Isle of Man, Israel, Italy, Japan, Jersey, Kazakhstan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Malaysia, Moldova, Monaco, Morocco, Netherlands, New Zealand, Norway, Pakistan, Panama, Peru, Poland, Portugal, Qatar, Romania, San Marino, Serbia, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Thailand, Trinidad and Tobago, Turkey, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Venezuela, and more.
International orders may incur Customs fees. These fees are separate from shipping charges paid to Alima Pure. You are responsible for any Customs fees owed in order to import your order into your country.
We want you to love all your Alima Pure products. If you are not completely satisfied with a purchase*, please contact us at firstname.lastname@example.org within 30 days. Please include your order number and the reason for your return.
Please allow two weeks from the date you ship your return for us to fully process your refund. Please note that shipping fees are nonrefundable and return shipping fees are not covered by Alima Pure.
*We regret that we are not able to accept returns on the following items at this time: those marked final sale, incomplete sets, sample sized products, and the Find Your Match sets.
We are happy to honor price adjustments if a price changes within 7 days following your purchase, excluding items marked final sale.