Orders are processed and shipped via USPS and ship Monday through Thursday, with the exception of national holidays. Our orders are packed with 100% recyclable geami paper in recyclable boxes. 

After placing your order you will be sent a receipt and order summary via email. Please allow 2-4 business days for order processing. 

We currently ship to the USA and Canada.

Please note that free shipping is applied after discounts and before taxes.

If you have any questions we're here to help. Please email us at customercare@alimapure.com

Please note that shipping charges do not include customs fees. You are responsible for any customs fees, duties or taxes. Transit time does not include delays due to customs processing.


We want you to love your Alima Pure products. If you are not completely satisfied with a purchase*, please use the link below within 30 days of purchase to initiate a return or exchange.

Start a Return

Please allow two weeks from the date you ship your return for us to fully process your refund. Please note: shipping fees are nonrefundable and return shipping fees of $12 will be deducted from your total return if using our label.

*We regret that we are not able to accept returns on the following items at this time: those marked final sale, incomplete sets, and sample sized products.



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