Pure Satisfaction is our guarantee that you will love any full-sized product you purchase from us, or you can return it (no questions asked) within 30 days.

If you are not completely satisfied with a full size product for any reason, just return it to us for a refund or exchange.

  • Products must be returned within 30 days of the order date to receive a refund to the payment method used on www.alimapure.com.
  • Exchanges of equal value can be made, please include the requested product exchange in a letter included in your return.
  • The order number and all original packaging materials must be included with your return.
  • Rewards points earned for product being returned will be deducted from your account. Rewards points used to make a purchase are not refundable.
  • Any free product or gift must accompany the return to receive a refund to the payment method used on www.alimapure.com

Send returns to:


Alima Cosmetics, Inc.
Attn: Product Returns
18342 SE River Road
Portland, Oregon 97267